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FAQ

  • 2. How long does delivery take?
    Orders are typically processed within 1–2 business days. UK deliveries usually arrive within 3–5 business days. International delivery times vary by destination.
  • 7. How do I contact customer service?
    You can reach out to our customer service team via our Contact Us page or email us directly at keepexploringuk@hotmail.com. We aim to respond within 24 hours on business days.
  • 5. Do you offer wholesale partnerships?
    Yes! We welcome wholesale inquiries. If you’re interested in stocking Keep Exploring UK products, please reach out via our Wholesale page or contact form.
  • 1. Where do you ship to?
    We ship across the UK and offer international shipping to select countries. Shipping options and costs will be displayed at checkout based on your location.
  • 6. What payment methods do you accept?
    We accept all major credit and debit cards, as well as PayPal, Apple Pay, and Google Pay for a fast and secure checkout experience.
  • 3. How can I track my order?
    Once your order is dispatched, you’ll receive a confirmation email with tracking information so you can follow your delivery in real time.
  • 4. What is your return and exchange policy?
    Here at Keep Exploring UK we accept returns and exchanges within 30 days of delivery. Items must be in original condition with all tags attached. Visit our Returns & Exchanges page for full details.
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